Privacy Policy
Please review this Privacy Policy to understand how JP Pro Services may collect, use, store, share, and protect customer information.
Last Updated: July 4, 2026
JP Pro Services respects customer privacy and is committed to protecting personal information. This Privacy Policy explains how JP Pro Services may collect, use, store, and share information when a customer visits the website, submits a form, requests a quote, books a service, pays an invoice, communicates with JP Pro Services, or uses any JP Pro Services service.
JP Pro Services does not sell customer personal information.
By using the JP Pro Services website, submitting information, requesting a service, making a payment, or communicating with JP Pro Services, the customer acknowledges that JP Pro Services may collect, use, store, and share information as described in this Privacy Policy.
This Privacy Policy applies to all JP Pro Services services, including Car Detail, Trash Can Cleaning, Electronic Repair, and Business Website UX Design.
1. Information We Collect
JP Pro Services may collect personal, service-related, and business-related information needed to respond to requests, schedule services, complete work, process payments, communicate with customers, and operate the business.
Information collected may include:
- Name, phone number, email address, and service address or general location
- Preferred service date and time, selected service, service notes, and job details
- Vehicle details, trash can or recycling bin details, or device details depending on the service requested
- Business information, logos, brand files, website content, photos, videos, or project files for website design services
- Messages, requests, concerns, instructions, photos, videos, documents, or files sent by the customer
- Payment status, invoice status, transaction confirmation, and other payment-related records
- Website usage information if cookies, analytics, or similar technologies are used
JP Pro Services does not intentionally request unnecessary sensitive information. Customers should avoid sending private, confidential, financial, medical, or personal information unless it is required for the requested service.
2. Payment Information
JP Pro Services may accept payments through online checkout pages, invoices, payment links, card payments, digital payments, cash, or other approved payment methods.
When a customer pays electronically, payment information may be processed through secure third-party payment providers. JP Pro Services does not store full credit card numbers, debit card numbers, or complete payment card details.
JP Pro Services may have access to limited payment-related information, such as payment status, invoice status, transaction confirmation, amount paid, service purchased, customer name, billing information, and payment records needed for business, accounting, tax, or dispute purposes.
3. How We Collect Information
JP Pro Services may collect information directly from customers when they submit information, request a service, communicate with JP Pro Services, or provide materials needed for a job.
Information may be collected through:
- Website contact forms or booking/request forms
- Phone calls, text messages, emails, or social media messages
- Payment links, invoices, checkout pages, or receipts
- In-person service communication
- Photos, videos, documents, files, or other materials provided by the customer
- Cookies, analytics, or similar website technologies, if used
Some information may also be collected automatically when a customer uses the website, such as general device information, browser type, pages visited, time spent on the website, referral source, and basic website activity.
4. How We Use Information
JP Pro Services uses customer information to operate the business, provide services, communicate with customers, improve the customer experience, and keep proper business records.
Customer information may be used to:
- Respond to questions, requests, and messages
- Provide quotes, estimates, and service recommendations
- Schedule appointments and confirm service details
- Complete requested services
- Send invoices, receipts, payment links, or payment reminders
- Contact customers about appointments, delays, updates, or service issues
- Provide customer support and review service history
- Improve the website, services, communication, and business operations
- Handle disputes, claims, chargebacks, safety issues, fraud prevention, legal requirements, tax records, or accounting records
JP Pro Services does not use customer information for unrelated purposes without a reasonable business need or customer permission.
5. Service-Specific Information
Because JP Pro Services offers different types of services, the type of information collected may depend on the service requested.
Car Detail
For car detailing services, JP Pro Services may collect vehicle details, service location, vehicle condition information, customer notes, photos or videos of the vehicle, before-and-after photos, visible license plate information in photos, and details about stains, odors, pet hair, damage, or other vehicle conditions.
Customers should remove personal items, private documents, valuables, and sensitive information from the vehicle before service.
Trash Can Cleaning
For trash can and recycling bin cleaning, JP Pro Services may collect the service address or general location, pickup schedule details, bin location, photos of bins, service notes, condition details, and information about access or safety concerns.
Customers should make sure bins are empty, accessible, and free of hazardous or unsafe materials before service.
Electronic Repair
For electronic repair services, JP Pro Services may collect the device model, issue details, photos, diagnostic notes, repair history, part information, and repair-related communication. In some cases, passwords, passcodes, or account access may be requested only when necessary to test, diagnose, or complete the repair.
Customers should back up important data before service and avoid sending or leaving unnecessary private files, sensitive information, passwords, photos, documents, or personal content on devices whenever possible. JP Pro Services is not responsible for information the customer leaves on a device when it is not needed for the repair.
Business Website UX Design
For Business Website UX Design and digital projects, JP Pro Services may collect business names, logos, brand files, business descriptions, website content, photos, videos, documents, login access, domain or hosting-related details, social media links, booking or payment setup information, customer-provided text, project notes, and other business materials needed to complete the project.
Customers are responsible for making sure any content, files, images, videos, logos, fonts, text, and business information provided to JP Pro Services are accurate, legal, and authorized for use.
6. Photos, Videos, and Media
JP Pro Services may take photos or videos before, during, and after service for business and service-related purposes.
Photos and videos may be used for:
- Service records, quality control, and proof of work
- Customer communication
- Before-and-after examples
- Portfolio, website, marketing, or social media content
JP Pro Services will make reasonable efforts to hide or avoid private details when possible. This may include covering or blurring license plates, addresses, house numbers, mail, private documents, personal items, sensitive information, or other identifying details.
Customers may request that certain photos or videos not be posted publicly before or during service. If no privacy restriction is requested, JP Pro Services may use non-sensitive photos or videos for business, marketing, portfolio, and social media purposes.
7. How We Share Information
JP Pro Services does not sell customer personal information.
JP Pro Services may share limited customer information only when reasonably necessary to operate the business, provide services, process payments, communicate with customers, protect the business, or comply with legal requirements.
Limited information may be shared with service providers or parties involved in business operations, such as:
- Payment, invoice, booking, scheduling, email, form, hosting, or website service providers
- Analytics or website performance service providers
- Contractors, helpers, or team members involved in completing the service
- Professional advisors for business, accounting, legal, or tax purposes
- Legal authorities, courts, or government agencies if required by law
JP Pro Services only shares information that is reasonably necessary for the purpose involved.
8. Third-Party Services
JP Pro Services may use third-party services to help operate the website, process payments, send messages, manage forms, schedule services, host digital content, analyze website performance, or provide customer support.
These third-party services may collect, process, or store information according to their own privacy policies and terms. JP Pro Services does not control how third-party platforms operate, secure information, update their systems, or manage their own privacy practices.
Customers should review the privacy policies of any third-party website, payment page, booking page, social media platform, or external service they use.
9. Cookies and Analytics
The JP Pro Services website may use cookies, analytics, or similar technologies to help the website work properly, understand website traffic, improve performance, and measure page usage.
Cookies or similar technologies may be used to keep the website functioning correctly, understand how visitors use the website, improve page speed and layout, measure traffic and page views, and improve marketing, service information, and customer experience.
JP Pro Services may use basic analytics to understand website performance and visitor activity. Advertising tracking, retargeting, or advanced marketing tracking may be added in the future if JP Pro Services chooses to use those features.
Customers may be able to disable cookies through their browser settings, but some website features may not work properly if cookies are disabled.
10. Data Security
JP Pro Services takes reasonable steps to protect customer information. However, no website, email system, payment platform, phone, text message, online form, third-party service, or digital storage system can be guaranteed to be completely secure.
Security practices may include limiting access to customer information, using secure payment processing providers, avoiding unnecessary collection of sensitive information, using strong passwords where possible, keeping business records reasonably protected, and reviewing access to accounts and service tools when needed.
Customers are responsible for not sending unnecessary private information, passwords, documents, files, or sensitive content unless needed for the service. Customers should also use secure communication methods when sharing important information.
11. Data Retention
JP Pro Services keeps customer information only as long as reasonably necessary for business, service, legal, accounting, tax, recordkeeping, communication, or dispute-related purposes.
Information may be kept to provide services, communicate with customers, maintain business records, review service history, manage invoices and payment records, complete taxes and accounting, comply with legal requirements, resolve disputes, prevent fraud, or reference future service history.
Customers may request deletion of certain personal information. However, JP Pro Services may need to keep some records for legal, tax, payment, accounting, security, business, or dispute-related reasons.
12. Customer Choices and Privacy Rights
Customers may contact JP Pro Services regarding their personal information.
Customers may request to:
- Access personal information JP Pro Services may have
- Correct inaccurate or outdated information
- Request deletion of certain information
- Opt out of marketing messages
- Ask questions about privacy practices
JP Pro Services will review privacy requests and respond as reasonably possible. Some requests may be limited if the information is needed for legal, tax, payment, business, security, or dispute-related purposes.
13. Marketing Messages
JP Pro Services may contact customers about service updates, appointment details, quotes, invoices, follow-ups, customer support, or business-related communication.
JP Pro Services may also send promotional messages, updates, offers, or marketing communication if the customer has provided contact information or has previously interacted with JP Pro Services.
Customers may request to stop receiving marketing messages. Even if a customer opts out of marketing, JP Pro Services may still send important service-related, payment-related, legal, or appointment-related messages.
14. Children’s Privacy
The JP Pro Services website and services are not intended for children under 13 years old.
JP Pro Services does not knowingly collect personal information from children under 13. If JP Pro Services becomes aware that personal information from a child under 13 has been collected without proper consent, JP Pro Services will take reasonable steps to delete that information.
15. Links to Other Websites
The JP Pro Services website may include links to other websites, payment pages, maps, social media pages, booking pages, or external platforms.
JP Pro Services is not responsible for the privacy practices, security, content, policies, or actions of other websites or third-party platforms. Customers should review the privacy policies of any external website or platform they visit.
16. Updates to This Privacy Policy
JP Pro Services may update this Privacy Policy from time to time as services, business operations, website features, or legal requirements change.
The most current version will be posted on the JP Pro Services website with the updated date. Continued use of the website, continued communication with JP Pro Services, or continued use of JP Pro Services after updates means the customer acknowledges the updated Privacy Policy.
17. Contact
For questions about this Privacy Policy, customer information, privacy requests, or how JP Pro Services handles personal information, customers may contact JP Pro Services through the contact options provided on the website.
Customers may also contact JP Pro Services by email at: [contact@jpproservicesmd.com](mailto:contact@jpproservicesmd.com)